Jolhar Payment & Security Policy | USA & Canada

To ensure your boutique shopping experience is as secure as it is seamless, Jolhar utilizes industry-leading encryption for every transaction. This policy outlines our payment standards for our Canadian clientele.

1. Accepted Methods of Payment

We provide a variety of flexible and secure ways to complete your purchase:

• Major Credit & Debit: Visa, MasterCard, and American Express.

• Digital Wallets: Apple Pay and Google Pay for a faster checkout.

• Secure Portals: PayPal.

2. Currency & Pricing

• While Jolhar is an international boutique, all transactions for our customers are processed in Dollars to provide total price transparency.

• Market Adjustments: As the value of precious metals and gemstones fluctuates, Jolhar reserves the right to update pricing without prior notice.

• Taxation: Applicable Taxes will be calculated based on your specific location at the final checkout screen.

3. Transaction Processing

• Immediate Authorization: Payment is required in full at the moment of purchase.

• Order Fulfillment: No jewelry will be dispatched for shipping until our financial department confirms a successful transaction.

• Bank Verification: If your financial institution declines a transaction, your order will be automatically placed on hold, and no items will be reserved.

4. High-Value Security & Encryption

At Jolhar, we take the protection of your financial data seriously:

• SSL Protection: Our store is reinforced with Secure Socket Layer (SSL) encryption to protect your sensitive information.

• Data Privacy: We do not store your full credit card details on our servers; all data is handled by PCI-compliant payment processors.

• Authentication: For high-value jewelry pieces, we may reach out for additional identity verification to protect you against unauthorized account use.

5. Disputes & Refunds

• Policy Alignment: All approved refunds are issued back to the original payment method in accordance with our Return & Refund Policy.

• Resolution First: In the event of a billing discrepancy, we ask that you contact the Jolhar Concierge directly before initiating a chargeback. We are committed to resolving any issues swiftly and fairly.

6. Anti-Fraud Measures

Jolhar actively monitors for fraudulent activity. We reserve the right to cancel any order that triggers our security red flags or appears to involve unauthorized payment methods.

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Contact the Jolhar Concierge

For billing inquiries or assistance with a transaction, please reach out:

Boutique Name: Jolhar

Email: info@jolhar.com